Complete IT support
When your equipment and staff need a long-term technical partner, we provide support or work alongside your IT team.
When it helps
Suitable for companies looking for an external IT team and for organisations whose own specialists need additional support. We have 15 years of experience in supporting business IT equipment.
What it includes
- Windows PCs and laptops, Macs and macOS support.
- Windows and Linux servers, hosting and user accounts.
- Network equipment, printers and other peripherals.
- Hardware supply, configuration and assistance with technical issues.
Our approach
We review the equipment, software and the people who rely on them. We agree the scope, how requests are raised, access permissions and responsibilities. Priorities and response arrangements are set around the needs of your company.
What we agree at the start
- What equipment and software does your company use?
- Do you have your own IT team, and how should responsibilities be shared?
- Which activities are critical, and how should assistance for staff be organised?
Taking over support
We organise information about the equipment, required access and the responsibilities of everyone involved. We agree how this information will be handed over when the team or scope of support changes.
Let us discuss your needs
Briefly describe how you work now and what you would like to improve. We will discuss the scope and the available options.